Absolutely awful experience, poor customer service, terribly built site and rip off merchants. Make it extremely difficult to cancel an overpriced subscription which automatically renews without warning or an easy way to cancel. Reporting to Trading Standards, these cowboys need to be stopped.

I thought I would give it a try! Dreadful site, can’t get any support, no access to help. I have cancelled my subscription and will be contacting my bank to make sure they don’t take any more money. I had forgotten my password….so they sent me a link…however I had to put my current password in before I could change it…???? Last time I joined one of the sites I discovered that after I left it and deleted my profile and photo that it was still on the site 2years later. So be aware

Very expensive site but very limited members and success from what I can see,, best of luck. I’m out of here !

Their customer service is non existent. They hide their contact form very well so you need to navigate around the site to find it, they always take you away from it when you try find it! That tells you a lot. I think this company needs to be investigated for their processes. I think they are a money making scam. As most dating sites are.

The site is set up to ensure it is almost impossible to cancel your extortionate subscription. There is NO, yes NO cancel subscription button although the site says one exists.

Total waste of time and money. Hardly any matches, and any I did get were hundreds of miles away, 10 years older and 10 inches shorter. So many hoops to jump through when signing up and creating my profile, yet the matches are nothing like my preferences. Lots of fake profiles, and faceless people.

Cancelled in cooling off period but still can’t get the refund they promised me. Scammers.

Avoid – Dead profiles. Waste of time. I’m reluctant to even give 1 star. I signed up for 6 months and was happy to pay and try it out. However, I decided to cancel after a week as I realised there were a lot of dead profiles on there. This got confirmed when I recently discovered they still have my profile on there, nearly 2 years since I cancelled and requested it be deleted.

Absolute scam, if you’re serious about meeting someone, this site will mislead you, take your money for minimum of 6mths and then send you limited prescribed matches which do not even match what you are looking for…a total fabrication and exploitation…left after 6 weeks, despite having paid for a 6 mth subscription it was that bad…and you’re not reimbursed….save your money, definitely do not bother. Don’t touch with a bargepole, waste of time!

I have to agree with all the poor comments on here. Unfortunately signed up for 6 months. Complete waste of money. Been contacted by several, what I can only call certifiable maniacs. Don’t bother with this site please. Completely put me off any dating sites.

I cancelled my subscription a year ago and they debited my credit card again this year – now way to make contact with them apart from a contact form which seems to go nowhere.

This company cancelled my account without offering a refund. The quality of the people on the site were far from the professionals I expected. I do not recommend this dating app.